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Frequently Asked Questions

We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days within the Philippines. Express shipping options are available for faster delivery.

We accept returns within 30 days of purchase for unworn items in original condition with tags attached. Custom or personalized items are not eligible for return. Return shipping costs are the responsibility of the customer unless the item was defective.

We provide detailed size charts for each product. Measurements are in centimeters and include chest, waist, and length. If you're between sizes, we recommend sizing up for comfort. Contact us if you need personalized sizing advice.

We accept bank transfers, GCash, PayMaya, and cash on delivery (COD). For online payments, you'll receive payment instructions after placing your order. COD is available for Metro Manila and select provinces.

Pre-order items are produced to order and typically take 2-4 weeks to complete. You can secure your item by placing an order and making payment. We'll keep you updated on production progress and shipping timelines.

Most items are machine washable in cold water. Turn garments inside out before washing to preserve prints and colors. Air dry when possible to maintain fabric quality. Detailed care instructions are included with each order.

Restock timelines vary by item. Popular designs are typically restocked within 2-3 weeks. You can sign up for restock notifications on product pages, and we'll email you when items become available again.

You can reach us through Facebook Messenger (fastest response), email, or the contact form on our website. We typically respond within 24 hours during business days. For urgent order issues, messaging us directly is recommended.

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Frequently Asked Questions

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