Contact Us
Frequently Asked Questions
Find quick answers to common questions
We typically process orders within 1-2 business days. Standard shipping takes 3-7
business days within the Philippines. Express shipping options are available for
faster
delivery.
We accept returns within 30 days of purchase for unworn items in original condition
with
tags attached. Custom or personalized items are not eligible for return. Return
shipping
costs are the responsibility of the customer unless the item was defective.
We provide detailed size charts for each product. Measurements are in centimeters
and
include chest, waist, and length. If you're between sizes, we recommend sizing up
for
comfort. Contact us if you need personalized sizing advice.
We accept bank transfers, GCash, PayMaya, and cash on delivery (COD). For online
payments, you'll receive payment instructions after placing your order. COD is
available
for Metro Manila and select provinces.
Pre-order items are produced to order and typically take 2-4 weeks to complete. You
can
secure your item by placing an order and making payment. We'll keep you updated on
production progress and shipping timelines.
Most items are machine washable in cold water. Turn garments inside out before washing to preserve prints and colors. Air dry when possible to maintain fabric quality.
All our release is limited. Please be informed that there is no guarantee for a product to be restocked. "Buy before it's gone"
You can reach us through Facebook Messenger (fastest response), email, or the
contact
form on our website. We typically respond within 24 hours during business days. For
urgent order issues, messaging us directly is recommended.
Pre-order items are normally shipped out 7-14 days. Counting of days starts from the
date of posting on our social media pages. Please follow our ig account
@helloolddaysco for production progress and shipping timelines.
Store Location
SOON
"In God's perfect time"